General
  1. Severe Weather
    Severe Weather refers to the scenario where a typhoon signal No. 8 or above or a black rainstorm warning is issued by the Hong Kong Observatory, or an “extreme conditions” announcement is made by the HKSAR Government.
     
  2. The Operation of Hong Kong Securities Market
    Starting from 23 September 2024, under Severe Weather, Hong Kong's securities and derivatives markets will remain open and provide trading, clearing and settlement services. That trading day is called Severe Weather Trading Day (SWT Day).
    To ensure safety, remote working and the use of online services are strongly encouraged on a Severe Weather Trading Day, and no public-facing physical outlets should provide services. HKEX will also make some operational adjustments to ensure the market continues operating in a robust and resilient manner, as certain services provided only via physical outlets will be unavailable.
    In short, the trading of all exchange traded products will remain normal as usual, including but not limited to equities, ETFs, derivative warrants, callable bull/bear contracts, REITs and China Connect (Shanghai and Shenzhen Stock Connect) etc. However, the Physical outlets of HKSCC and share registrars are closed under Severe Weather conditions. Deposit and withdrawal of physical securities by CCASS Participants are not available.
     
  3. The operation of Global Mastermind Securities Limited (GMSL)
    We have completed relevant testing and will continue to provide Hong Kong securities trading service by adopting remote working arrangement on Severe Weather Trading Day. Due to the limitation of remote working arrangement, our services and service quality may be affected. Sorry for any inconvenient caused.
    For any queries regarding our operation on Severe Weather Trading Day, please contact your account manager or our customer service.
     
  4. Our office hour
    To ensure safety, our office will be closed on Severe Weather Trading Day.
     
  5. Customer service hotline
    Our customer service hotline will be temporary out of service on Severe Weather Trading Day.
    If you have any queries during Severe Weather Trading Day, please contact your Account Manager or email us via cs@globalmsec.com.
     
  6. Market Volatility Risk
    On Severe Weather Trading Day, the market liquidity could be lower, and the market could be more volatile which would leads to an increased trading risk. You should pay particular attention to your portfolio and the risk of margin shortfall.

Office Relocation Notice

This serves to inform you that with effect from 11 February 2025, Unit 1201-02, 12/F, West Tower, Shun Tak Centre is no longer valid.

Kindly note the correspondence address should be:

Unit 1203, 12/F, West Tower, Shun Tak Centre,
168-200 Connaught Road Central,
Hong Kong

All our office telephone numbers, fax numbers and email will remain unchanged.

Kindly update your records accordingly.

Thank you for your kind attention.

 

Global Mastermind Securities Limited